Every effort is made to dispatch orders in 2 - 3 working days from order date.

Orders of $75 or more will be sent via Sendle (courier) free of charge.

Orders of less than $75 will be sent via Sendle (courier) with a flat rate shipping and handling fee of $10.00 charged at checkout per order.

IMPORTANT:  Sendle have advised that pick up and delivery delays of up to 3 days can be expected on the east coast due to higher than normal parcel volumes and government border controls. Read more about Sendle and possible delays.

Hot Face offers an option for local pickup from our business in Collingwood, this option can be selected at checkout.

IMPORTANT: Please observe all government guidelines and regulations to ensure you are not in breach when considering local pickup.

Hot Face is not responsible for any issue that may arise if you choose local pickup.